Commuters parking at Chorley Train Station may get parking refund

A rail company which oversees parking charges at Chorley Station has said some customers have been overcharged.

Monday, 24th July 2017, 5:56 pm
Updated Monday, 11th September 2017, 12:43 pm

Northern confirmed that RingGo, an automated telephone facility for car park users, had charged motorists incorrectly because of a computer malfunction.

A spokesman for Northern said: “We are aware of an issue with the telephone payment system for car parking at Chorley station. During the past week a small number of customers have been overcharged for their parking.

“This was due to a computer error and those who have been overcharged can apply for a refund, via Ring Go.”

Mark Bradley, who commutes into Manchester from Chorley everyday, noticed the hike in the price on Monday 17.

He said at the time: “The prices at the meter accepting coins hasn’t changed.

“However, the RingGo service had definitely increased by £1 - from £2.20 last week to £3.20. I think it’s excessive for users of an automated service over a telephone to be charged an £1 extra - a 20p differential I could just about tolerate.

“There is no signage anywhere at Chorley station to suggest that using the service will incur an extra charge.”

To apply for a refund visit https://www.myringgo.co.uk/newenquiry?type=1