Complaints have arisen that buses are not going down Chorley main town centre road as they should be doing.
It is claimed, following the completion of roadworks, bus operators are still sending their vehicles along the by-pass instead of the Market Street route they used to follow.
Malcolm Allen, chairman of Chorley Traders’ Alliance, said: “There are complaints that buses haven’t returned to Market Street and they were supposed to.
“They say the roads are not wide enough for the buses, but the bus stops are still there.
“I’ve heard an excuse that buses are too wide, but they fit. They just have to slow down.
“Part of the deal was when the roadworks were done, they’d come back.
“It comes back to Lancashire County Council.
“If they are being subsidised, they have got to provide a service.
“If they’re not providing a service – and they have to apply for a licence – somebody else should aply for it and their licences be revoked.”
A Stagecoach spokesperson said: “In order to enable passengers to reach Chorley Interchange more quickly and conveniently, Stagecoach’s 125 service will continue to go along the A6 bypass (Lyons Lane) into the bus station following the completion of roadworks in the town centre.
“Stagecoach’s other services (1, 2, 3 and 7) presently use George Street rather than Market Street to access Chorley Interchange.
“We are undertaking a review of these services and the changes made to Market Street with the aim of putting them back later in the year.
“We are keen to ensure that our customers are able to easily reach this key travel hub.
“And this will mean that the majority of passengers using the services will benefit from faster, more efficient journeys to the interchange.
“Customers from the 125 wishing to travel to Market Street have the option of walking 150 metres from the bus station.
“We have done our utmost to ensure that customers are kept informed and up to date with any route changes by communicating these changes through the local press and via bus notices.
“These route changes are permanent.
“However we do continuously review our route network to ensure we are meeting passenger requirements and customer feedback is always taken into key consideration.”